"Marcus by Goldman Sachs Savings Ranked #1 in Overall Customer Satisfaction by J.D. Power"

Marcus Online Savings Account has been named #1 in Customer Satisfaction with Savings Accounts in the J.D. Power 2024 U.S. Direct Banking Satisfaction Study.

NEW YORK, May 9, 2024 — Marcus by Goldman Sachs® was named first for customer satisfaction with direct bank savings accounts by J.D. Power, adding to the award-winning online deposits platform’s continued recognition for customer experience. Marcus, which offers high-yield Online Savings Accounts and Certificates of Deposit as well as a No-Penalty CD and Rate Bump CD, serves over three million customers globally and has well over $100 billion in consumer deposits.

“We are thrilled to place number one in customer satisfaction with digital savings accounts from J.D. Power,” said Marcos Rosenberg, global head of Marcus by Goldman Sachs. “Customer centricity is at the center of everything we do, and we are always excited to see that our products are resonating with consumers by providing them value and easy to manage customer service. We look forward to continuing to expand our leading deposits platform and provide a great experience to even more customers.”

Marcus Online Savings Account was rated #1 by customers in key categories including level of trust with keeping savings account safe and secure, helping to grow their money, ease of moving money in and out of the savings account, ease of managing the account through the mobile app, and ease of managing the account through the website.

More information on Marcus Deposits offerings is available at https://www.marcus.com/us/en/savings.

Media Contact: Nick Carcaterra Tel: +1 212 902 5400